Dynamics 365 Posts


Welcome to my Dynamics 365 Page, I am in the process of updating my blog site to make it easier for readers to find my previous content – this page will be under continuous construction!



Whilst I currently work for Hitachi Solutions Europe (UK), my role has evolved over the years that I have worked with Dynamics 365. Here are my views of the Functional Consultant role.

Functional Consultant: a Dynamics 365 story.

Mobile Applications

I am currently writing a series of blogs introducing readers to the Mobile Apps for Dynamics 365.

After the announcement of the July 2017 Release for Dynamics 365 – I wrote an article detailing the history of the Mobile Applications which can be found here:

App for Outlook

The following articles introduce the readers to the Dynamics 365 App for Outlook – based on V9.0.

After the announcement of the July 2017 Release for Dynamics 365 – I wrote an article about the Deprecation of the Dynamics 365 Outlook Client which would be replaced with the Dynamics 365 App for Outlook:

Try out the App for Outlook:

How do you install the ‘Dynamics 365 App for Outlook Preview’

Dynamics 365 – July 2017 Release

In June 2017 – Microsoft announced the next release of Dynamics 365, this was known as the July 2017 Release (or V9.0). I wrote a series of articles detailing some of the key functionality being released in this version:

Dynamics 365/CRM

Administrative Articles

Each Dynamics 365 implementation project I have been involved with is different from any I have previously been involved with. This may be:

  • Project Size – Implementation Team or Number of days (some are measured in years!)
  • Users – total number of expected End Users
  • Bespoke Requirements – technical requirements of meeting a business process with varying levels of complexities
  • Data Integration – information flow between 1 or more external systems

I have written a few articles which would help with delivering the project from the build phase to on going support of the Dynamics 365 system

Earlier Articles